Why You and I Need One Another

symbiotic

You buy, we sell. Does that mean we don’t need one another? Sure if we want to walk life to the next journey on our own. Vin Scully (Vincent Edward “Vin” Scully – sports broadcaster and Brooklyn/LA Dodgers MLB play-by-play baseball announcer) just retired after 67 years yesterday and was bitter sweet. A man needs to take his next steps sometime, even if it’s after an amazing run like his. Vin said over and over these last few weeks, “I have needed you more than you needed me”. This rings true to you and I as well.

Think about it. You have goals to hit and so do I. Tomorrow I will be on a plane to Chicago to share with the West and Great Lakes Regions on how my quarter went. I won’t get into my quarter but why I bring this up is because as much as you think we are trying to sell to you to get that fat check, I want you to sit back and think, “is he really trying to help me hit my goals like he says?”.

The answer is yes. A good majority of us are trying to get you to your goals as it will also help our goals. But your thoughts are, “why is he always calling me?”. To that, I answer because I am here to help and I monitor what your goals are (from what you told me…plus keeping a pulse on your industry) and where your stand today on those goals.

Relationships are defined as: the way in which two or more concepts, objects, or people are connected, or the state of being connected. While a symbiotic relationship occur when two organisms, individuals or groups of people work together by helping one another with the intent of getting help in return. Keep in mind, even when we are dressed like a shark, it doesn’t mean we are, we are just you to have our back as well.shark-symbiotic

Let me let you in on a little secret. We like to go to sleep with a clean conscious of knowing we gave you the best deal to get to your goals. We spend countless hours, days and months on your account to manage what we sold you. When we are calling you to share updates, insights, and possible twist-a-plots, it is so you hit your goals. By using me as a consultant to what is really going on out there, you get free advice and knowledge in case there are any curveballs you did not anticipate. There may be a time when I offer you something and it comes at a cost, but keep in mind it is to assist you in hitting your goals.

You may not realize, but I am aware you have KPIs like time to fill, cost per hire, and for the few lucky ones out there, you get bonused off those KPIs. I am here to help as a friend who understands symbiotic relationships. As we embark on the 4th quarter or what you affectionately call ‘budget season’, keep in mind when you ask for that discount, favor or freebie, just remember, the rhino and Vin, we all need each other. Let’s work together towards 2017.

~The Organic Recruiter

HOW TO MANAGE CANDIDATE DATA FOR MAXIMUM INSIGHTS

by Charlene Li, Founder and CEO, Altimeter Group | February 2016

Data, data, data – The talent industry has been talking about this for the last 5 years and unfortunately it gets more confusing each year. The biggest problem is that we buy systems that collect data, but rare is the company that knows how to use this data well when they get it.  For more information on how to manage your data, please ask me about Eightfold.ai. ~The Organic Recruiter

In this excerpt from our new e-book The Digital Transformation of Recruitment, author Charlene Li discusses how the ability to get good data—and act on it—is critical for today’s recruiter.

At the center of the digital transformation is the unified management of candidate data, which gives you the ability to develop and act on deep candidate insights. Many organizations have some type of applicant tracking system (ATS), which is a good starting point.

Layer in data from identity platforms like Gigya and Janrain that link to social media profiles on channels like Facebook and Twitter. And then add on behavior and engagement data from platforms like Adobe, HubSpot, Marketo, Oracle, or Salesforce.

Comcast invested in the development of a candidate relationship management platform that went beyond tracking applicants’ progress through a hiring process, to capturing all interactions, even using social listening tools to integrate unstructured social data. And early in their digital transformation process, staffing firm Kforce realized the importance of deep, unified candidate data. Glen Cathey, senior vice president of talent and innovation at Kforce, explains, “I know that there is predictive value to information and I want to be the company that can best leverage this data in the war for talent.”

Kforce takes a “Moneyball” approach, searching through resumes, interview notes, and even social media profiles and behavior data to identify the traits of a good fit or a high performer among those who are already employees. Kforce then looks for those traits in candidates’ profiles and behavior data.

“You can find information, chats, interview notes, that give you a more complete picture,” he says. “I’m looking for patterns to more quickly identify people who are more likely to be the right match.”

If you are at the start of your digital transformation process, start small. A simple step is to use social login as your registration tool because it can link profiles across an organization (ATS, customer service, transactions, etc). The goal isn’t to build a complete 360-degree view of the candidate. Instead, identify the key pieces of data that will allow you to create a better candidate experience immediately, given that the people, processes, and organization are evolving as well. Knowledge may be power but it’s useless unless you can act on it.

Charlene Li is founder and CEO of Altimeter Group, a research and consulting firm that helps companies understand—and act on—digital disruption. She is also the author of the bestselling books Open Leadership, Groundswell, and The Engaged Leader. Recently, she has been working with Monster to help recruiters understand how they can respond to changes in the industry. This article is excerpted from a new e-book she’s written called The Digital Transformation of Recruitment that offers recruiters advice on how to develop their talent brand, scale with employee advocacy, and build digital operational excellence. download your free copy here.